Our Promise
We promise to be passionate about serving both our internal and external customers by emulating the Company’s core values.
We promise to give our affiliates a delightful experience by always:
- Serve them with respect, courteously, politely and with a smile.
- Treat them fairly and give them utmost attention.
- Encourage suggestions for improvement of our products and services and in turn provide prompt feedback.
- Respond to query within 48 hours.
- Giving complete and accurate information on our products and services.
- Issuing customers with CRDB Bank statement on the 5th day of end of every month.
- Thanking our customers for visiting us.